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Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A popup will appear. It contains comprehensive information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide library of how-to videos illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you searching for, examine our comprehensive FAQ section, which includes questions asked by real clients and provides practical solutions. We regulary update our Frequently Asked Questions section with new questions & answers in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24-7-365 and ready to assist you with any issue. Each support ticket you open will be responded to within 1 hour (the average support ticket response time is about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 136581

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com